Courses in English language

• We offer you unique instructional courses in English taught by qualified pedagogues
  
• The trainers are experts in their fields, not language teachers!
  
• We will prepare for you thematic tailor-made trainings in English language
  
• We will provide you with an immediate feedback

Presentation skills

The training is aimed for those interested people who present an idea to the audience and want to improve themselves in the problem of presenting. For secretaries, assistants, and also sales representatives who do not know how to elaborate a presentation at a professional level.

• Communication skills
  
• Non-verbal communication
  
• Types and formal requisites of presentations
  
• Structure of a presentation
  
• Rules of presenting
  
• Graphic layout of a presentation

Business skills

The training is designed for businessmen, dealers, representatives, and those who want to acquire the technique of trading and selling.

• Communication with business partners
  
• Recognition of customers‘ demands
  
• Product demonstration
  
• Art of argumentation
  
• Conducting a business meeting
  
• Self-confidence in business dealings

Preparation for a job interview

The course focuses on the theme of a selection interview in English. It is aimed for those who are preparing for a job interview in English language and want to be ready to face all the pitfalls they can encounter.

• Preparation of a professional CV
  
• 50 most frequent questions in a job interview
  
• Communication about the company
  
• 10 basic questions to test / examine communication skills
  
• Description of abilities, skills, and knowledge of the participant
  
• Pitfalls which the participant may encounter in a job interview

Preparation for a business meeting

The training is targeted at businessmen and dealers who need to improve the preparation for a business meeting. At those who lack self-confidence and often get into a situation when they are not prepared for the counterparty‘s reaction.

• Personality of a businessman
  
• First impression and recognition of the counterparty
  
• Finding information about the partner
  
• Reactions and inquiries
  
• Techniques of passing a business
  
• Simulations of business negotiations

Time management

The training is aimed for the applicants who are not able to organize and plan their time. They are constantly behind schedule, forget things, overestimate or, on the contrary, have too much free time and do not know where to start.

• What time management is
  
• Self-recognition, strengths, and weaknesses
  
• Organizing time and activities
  
• Planning and tools of time utilization
  
• Concentration
  
• Stress and workaholism

Stress management

The training is designed for all those who have a feeling that they are under time pressure, do not manage their work, their time stress has an influence on their personal lives and also physical condition.

• What stress is, symptoms of stress
  
• Impact of stress on the psychical and physical side
  
• Decomposition and prevention of stress
  
• Techniques of handling stress
  
• Stress and an individual / group
  
• Relaxation and meditation

Crisis situations

The training is targeted at all the interested people who are exposed to conflict and confrontation situations and are not sure about their optimal solution.

• Basic types of conflicts
  
• Strategies and ways of solving conflicts
  
• Evolution of a conflict and its starting mechanisms
  
• Types and roles of a conflict
  
• Conflict of an individual / group
  
• Unsuitable solutions of confrontations

Communication skills

The training is aimed for those who want to improve in interpersonal communication, pronunciation, inflection and to enrich their verbal discourse by a literary language. Further for those who have problems with self-confidence, argumentation, feedback, and listening.

• Forms of communication
  
• Communication techniques
  
• Assertive communication
  
• Literary and comprehensible decency
  
• Active listening, effective argumentation
  
• Leading a conversation, negotiating

Telephone communication

The training is appropriate for all the applicants who want to practise their communication skills and to make telephone calls efficiently. For those who are not businesslike when telephoning, who miss self-confidence and want to avoid telephone pitfalls.

• Telephone vs. personal communication
  
• Comprehensible, factual and effective communication
  
• Conducting a conversation, solving crisis telephone calls
  
• Telephone call scenario
  
• Pitfalls during phone calls
  
• How to guarantee interest and attention

Marketing

The training is designed for the employees in marketing departments, sales representatives, top managers, and those who want to acquire marketing techniques, to analyze competition and to meet the customers’ needs.

• Utility of marketing and its utilization in practice
  
• Forms of marketing, marketing methods
  
• Effective advertising
  
• Market research
  
• Competition analysis
  
• Customers and their needs

Telemarketing

The training is targeted at assistants / secretaries and other employees whose work load includes acquisitions of new clients or receptions of telephone calls from respondents. At those who have a problem leading a telephone call and making the counterparty communicate.

• What telemarketing is
  
• Types of telemarketing
  
• Scenario and requisites of a telephone call
  
• Market study
  
• Telephoning skills
  
• Feedback

Legal training

The training is aimed for the entrepreneurs who want to gain basic information about legal regulations in the contractual, corporate and penal areas.

• Working with legal texts, making contracts
  
• Effect of the Civil and Commercial Codes
  
• Sanctions for breach of contract, limitation and preclusion
  
• Forms of businesses (types of trading companies)
  
• Commercial company management, responsibility of statutory bodies
  
• Principles of criminal liability, fraud, infringement of duty in an insolvence proceeding

IT training

We offer the following possibilities of trainings in IT: Microsoft Office 2007, Open Office, Software management, Licence management and observance of copyrights in companies, Security in IS / IT, Consulting and training of IT specialists and other trainings according to your requirements.